Shipping Policy

Zeropese Shipping Policy

Last Updated: July 25, 2025

At Zeropese, we strive to deliver your orders quickly and reliably. Below are our shipping options, delivery timelines, and fees based on your location.

1. Shipping Options & Delivery Times

United States

• Standard Shipping (5-7 business days): $8.99 (Free for orders over $150)

• Express Shipping (2-4 business days): $19.99

European Union

• Standard Shipping (7-10 business days): €9.99 (Free for orders over €120)

• Express Shipping (3-5 business days): €24.99

United Kingdom

• Standard Shipping (5-7 business days): £6.99 (Free for orders over £100)

• Express Shipping (2-3 business days): £14.99

Canada

• Standard Shipping (7-12 business days): $12.99 (Free for orders over $180 CAD)

• Express Shipping (3-5 business days): $24.99

Australia & New Zealand

• Standard Shipping (8-14 business days): $14.99 AUD (Free for orders over $200 AUD)

• Express Shipping (4-7 business days): $29.99 AUD

Asia (China, Japan, South Korea, Singapore, etc.)

• Standard Shipping (5-9 business days): $7.99 (Free for orders over $100)

• Express Shipping (2-4 business days): $18.99

Rest of the World

• Standard Shipping (10-20 business days): Fees vary by destination (calculated at checkout)

• Express Shipping (5-10 business days): Contact service@zeropese.com for rates

2. Order Processing Time

• Orders are processed within 1-2 business days (excluding weekends/holidays).

• Delays may occur during peak seasons (e.g., Black Friday, Christmas).

3. Tracking Your Order

• Once shipped, you’ll receive a tracking number via email.

• Track your package on the carrier’s website (DHL, FedEx, or local postal service).

4. Customs & Import Taxes

• International orders may incur customs fees, payable by the recipient.

• Zeropese is not responsible for these charges.

5. Shipping Restrictions

• Some countries may have restrictions on apparel imports.

• If delivery fails due to customs, the order will be returned or refunded (minus shipping costs).

6. Lost or Delayed Packages

• Contact service@zeropese.com if your order is delayed beyond the estimated timeframe.

• We’ll assist with carrier investigations or reshipments (if applicable).

Need Help?
📧 Email: service@zeropese.com
📞 Phone/WhatsApp: +86 17699683568 (Mon-Fri, 9:00 AM - 6:00 PM GMT+8)

Thank you for shopping with Zeropese! We appreciate your trust. 🚚💨